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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (48790 reviews)

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4.94

Based on 48,790 reviews, last reviewed 22nd Feb 2026

108525% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customer Service Called Customer service when trying to pay for a hotel booking which kept changing to dollars from sterling. Issue resolved seamlessly. Reviewed on: 22nd February 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48790)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

best bank ever

Answer the phone so fast and always helpful Reviewed on: 19th February 2026

Best bank ever!

Great services. Communication has been excellent. Account works very well. Reviewed on: 19th February 2026

Travel Worry Free

It is a great account especially for Country hopping, you don't have to worry about changing cash or getting the best deal anymore. You have the best deal wherever you are, Alaska, Canada, USA, Turkey,UAE, Europe, Thailand, Japan have used in all these countries with no problems, in Thailand try to charge you a couple of percent in restaurants & bars mainly to cover costs of provider of card reader. I just tell them that's there tip gone & most don't take. Reviewed on: 19th February 2026

Annoying to transfer money into and cash back is lim...

Annoying to transfer money into and cash back is limited Reviewed on: 19th February 2026

Easy & straight forward to use, quick & effective app.

Easy & straight forward to use, quick & effective app. Does what I need it to Reviewed on: 19th February 2026

So easy to use.

So easy to use. App is excellent and great to navigate. Clear saving goals woven into the account Reviewed on: 18th February 2026

Excellent, great value for money

Excellent, great value for money Reviewed on: 18th February 2026

Easy to open account.

Easy to open account. Easy to keep on top of purchases on the app. Reviewed on: 18th February 2026

Fabulous support.

Fabulous support. Very secure and easy to use app Reviewed on: 18th February 2026

Chase Experience

Chase app is user friendly, simple and delivers to customer expectations. Reviewed on: 18th February 2026

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