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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Simple, useful and clear

Simple, useful and clear - it’s been consistently reliable, easy to use, and genuinely well-designed for everyday banking. The app is intuitive, customer support has been responsive, and the overall service feels modern, efficient, and hassle-free. Reviewed on: 15th February 2026

I highly recommend the Chase current account

The cash back feature and the ability to use my debit card abroad is very useful, I also like the round up feature. Disappointed that the cash back reward is only applicable to fuel and grocery purchases. Reviewed on: 15th February 2026

Chase have been an amazing bank for me with excellen...

Chase have been an amazing bank for me with excellent customer service and communication which has made banking easier. Reviewed on: 15th February 2026

Prefect all round

The current account was easy to set up, is easy to use and offers great rewards Reviewed on: 15th February 2026

Very efficient keep there customers updated

Very efficient keep there customers updated Reviewed on: 15th February 2026

Amazing product, that suits my needs

Amazing product, that suits my needs Reviewed on: 15th February 2026

Great account, easy to manage!

Great account, easy to manage, good communication… does everything I need! Reviewed on: 15th February 2026

Great communicator

Good communication from the Bank at all times keeping me up to date with any changes and how they would affect me. Reviewed on: 15th February 2026

Good service all round, to start up transferring etc.

Good service all round, to start up transferring etc. I'm happy Reviewed on: 15th February 2026

Superb customer service quick and easy to access.

Superb customer service quick and easy to access. Reviewed on: 15th February 2026

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