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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49005 reviews)

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4.86

Based on 49,005 reviews, last reviewed 11th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy to use. Easy to use. Easy to set up online. No fees for use abroad Reviewed on: 11th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49005)

Review of the Chase Bank, Current account:

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

Online banking very simple to use, rewards cash back...

Online banking very simple to use, rewards cash back great, round up great, no issues! Reviewed on: 5th February 2025

When I’ve had the occasional problem they have been...

When I’ve had the occasional problem they have been excellent Reviewed on: 5th February 2025

1% cash back and no charges abroad.

1% cash back and no charges abroad. Reviewed on: 5th February 2025

Great account with a good interest rate easy to navi...

Great account with a good interest rate easy to navigate the online backing ap Reviewed on: 5th February 2025

Customer service at Chase is the best in this country.

Customer service at Chase is the best I encountered in this country. Even thought they are an online banking, whenever I have problem about my account, I can message them and it is a real person, not AI nor standard feedback, answering the query, This really saves a lot of nonsense back-and-forth message in other platform. Reviewed on: 5th February 2025

Excellent Customer Service

Very Happy with the administration of my account Reviewed on: 5th February 2025

Banking as it should be.

Banking as it should be. No hassle and very flexible. Reviewed on: 5th February 2025

Problems resolved quickly, always happy to help.

Problems resolved quickly, always happy to help. Reviewed on: 5th February 2025

Fab bank have current and savings accounts love the...

Fab bank have current and savings accounts love the app and especially the feature that allows you to set up separate savings pots and set goals Reviewed on: 5th February 2025

24/7 support and problem solving.

24/7 support and problem solving. Excellent cashback rewards every month and ability to use the card abroad free of charge makes it perfect for everyday living. Have recommended chase to several family members and we’re all very happy with the service provided. Reviewed on: 5th February 2025

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