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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48990 reviews)

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4.86

Based on 48,990 reviews, last reviewed 10th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Banking best Good customer service and quick service and delivery time Reviewed on: 10th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Good to speak to a human .

Good to speak to a human Who are very helpful. The current account is very good and easy to use and able to keep an eye on the money Reviewed on: 5th February 2025

Customer service is extremely good.

Customer service is extremely good. Always prompt response with solutions. Reviewed on: 5th February 2025

The only bank to offer 1% cash back

The only bank to offer 1% cash back, whilst offering outstanding customer service. Reviewed on: 5th February 2025

Great app

Great app and exchange rate when used overseas Reviewed on: 5th February 2025

Very good bank I like the service they provide in...

Very good bank I like the service they provide in app Reviewed on: 5th February 2025

Great current account that is good for travel as well.

Great current account that is good for travel as well. Added savings account with good interest rates Reviewed on: 5th February 2025

Easy online banking with great service and support

Easy online banking with a reasonable interest rate. Very good customer service with efficient and effective customer service and support from staff - not a chatbot or automated system Reviewed on: 5th February 2025

Simple, cost effective.

Simple, cost effective. Excellent experience. Reviewed on: 5th February 2025

Great banking and carefree travelling.

My Chase card gives me the carefree travelling experience that I like. The app is super easy to use and I love the roundup feature. Interest rates have been excellent so I am definitely enjoying my first Chase Bank experience. Reviewed on: 5th February 2025

Beautiful looking app and great cashback rewards

The Chase app feels clean and modern looking. However the main reason that I use this account for Spending is for the cashback rewards. I hope this continues. Reviewed on: 5th February 2025

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