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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Current account digital bank

I was with an established bank for many years and left due to poor digital experience. I was quite apprehensive to go to a fintech just for the digital experience. Luckily Chase can be both: give best digital experience as well as give the security of an established bank Reviewed on: 5th February 2025

Best online app bank .

Very easy set up and online app interface. Never had any issues. Also, friendly staff who are contactable by phone for quick assistance. Reviewed on: 5th February 2025

Just fantastic service and so easy to use and the ab...

Just fantastic service and so easy to use and the ability to have several accounts is brilliant Reviewed on: 5th February 2025

Easy and rewardable bank

Such an easy and rewardable bank to work with. Reviewed on: 5th February 2025

Chase are excellent.

Chase have been excellent. Great products and friendly service. Reviewed on: 5th February 2025

I have held a current account for over two years and...

I have held a current account for over two years and have excellent customer service. The app is fantastic. Every payment is confirmed with a message. I also have savings and have enjoyed great service with my savings account too. Reviewed on: 5th February 2025

Hassle free banking

Easy to use, no hassle banking, with fantastic linked savings accounts Reviewed on: 5th February 2025

Cash back on my everyday spend, is great for me

Cash back on my everyday spend, is great for me Reviewed on: 5th February 2025

Just super people.

Just super people. Definitely not criminals which is how I measure the people I deal with Reviewed on: 5th February 2025

Excellent customer service always available

Excellent customer service always available Reviewed on: 5th February 2025

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