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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48990 reviews)

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4.86

Based on 48,990 reviews, last reviewed 5th May 2026

94% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Very good current account for use in UK and abroad a...

Very good current account for use in UK and abroad as get the mastercard fx rate. Reviewed on: 5th February 2025

Excellent service - particularly when I lost my bank...

Excellent service - particularly when I lost my bank card. Reviewed on: 5th February 2025

Excellent service all round, great customer service...

Excellent service all round, great customer service experience whenever l have had to contact them. Great savings rates until recently. Reviewed on: 5th February 2025

Excellent customer relations.

Excellent customer relations. Easy website. Good product Reviewed on: 5th February 2025

Easiest bank there is.

Easy to use straightforward banking Reviewed on: 5th February 2025

ken & Jean

Always helpful app quick and easy to use, also travelling gives me a better exchange rate. Reviewed on: 5th February 2025

Easiest bank ever

Chase bank is the easiest bank to use, everything from the app to the customer service is amazing. If you need anything chase will help. The app is easy to use and you can open a savings/current account pot in seconds to split your savings so you can achieve your goals quicker and easier. The card is a great contemporary design and is stylish. They have great interest rights for current accounts and savings accounts considering that you can access them anytime. Reviewed on: 5th February 2025

Great bank, great for spending abroad.

Great bank, great for spending abroad. App very easy to use. Reviewed on: 5th February 2025

Accurate and intuitive interface

SMS notifications very timely. Information shown in mobile app very clear and easy to comprehend. Approval messages pop up promptly, never miss a required approval Reviewed on: 5th February 2025

Everything is straightforward and simple.

Everything is straightforward and simple. Whenever I have a query the chat support responds quickly and in an in depth way. As good as being in a branch. It has also been good to be consulted on changes to benefits. Reviewed on: 5th February 2025

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