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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48990 reviews)

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4.86

Based on 48,990 reviews, last reviewed 5th May 2026

94% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Very customer centric experience

Very customer centric experience Reviewed on: 5th February 2025

Professional and Helpful

I have been with Chase for some time now. In January 2025 I had money withdrawn unsolicited from my account, I immediately got in touch with Chase, a specialist sorted everything without any hassle, arrange a new account, and had my money refunded. The communication, even with the chatbot was first class and transfer to a specialist was done as soon as the conversation became too much for the bot to answer. Reviewed on: 5th February 2025

I had one issue that was resolved and the app is so...

I had one issue that was resolved and the app is so easy to use. I have recommended Chase to lots of people Reviewed on: 5th February 2025

Since the moment I opened my first CHASE account it...

Since the moment I opened my first CHASE account it has been nothing but plain sailing. I love the way I can open a few accounts for different pots of money. The app is very easy to use. Reviewed on: 5th February 2025

Great products

Great products that reward me for using my account such as 1% cashback on purchases. Really easy to use app. Absolutely no complaints. Reviewed on: 5th February 2025

The support is best to none.

The support is best to none. I was out on Australia when I had a problem and. I can’t bra yes then easily and they responded immediately and were helpful and sorted out my problem immediately. I cannot recommend them highly enough Reviewed on: 5th February 2025

The best current account by far and easy to speak to...

The best current account by far and easy to speak to a expert. Reviewed on: 5th February 2025

Great bank

Stress-free banking. Ease of completing actions user friendly app Reviewed on: 5th February 2025

Brilliant bank!

Easy to use, fast customer service, they are superb Reviewed on: 5th February 2025

Exceeded expectations on several fronts

Very easy to open account. Great user friendly app, Good exchange rate when travelling. Reviewed on: 5th February 2025

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