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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

recently moved to them from First Direct and impressed!

recently moved to them from First Direct and impressed! Simple set up, like the 1% cash back and easy to use app. Reviewed on: 5th February 2025

The best online bank

No problems in using my account abroad with the best rates Reviewed on: 5th February 2025

chase is by far the best bank I’ve dealt with.

chase is by far the best bank I’ve dealt with. Easy to speak to customer services and good rates. Reviewed on: 5th February 2025

Does what I need and can’t live without it

Does what I need and can’t live without it Reviewed on: 5th February 2025

Had a problem with a payment out, Customer service s...

Had a problem with a payment out, Customer service sorted it out immediately with no fuss or problems. Reviewed on: 5th February 2025

Nice modern intuitive app with out clutter.

Nice modern intuitive app with out clutter. On the odd occasion I have had to ask Chase for help with something they were prompt and helpful. Reviewed on: 5th February 2025

Great bank, easy to use app.

Great bank, easy to use app. Never had a problem Reviewed on: 5th February 2025

I recommend chase bank to all my friends and family...

I recommend chase bank to all my friends and family members! I think it is great. Very good Customer service Reviewed on: 5th February 2025

Very easy to navigate app have only had to contact c...

Very easy to navigate app have only had to contact customer support once and action was swift and very reassuring Reviewed on: 5th February 2025

Easy to signup and the app is also very easy...

Easy to signup and the app is also very easy to use Reviewed on: 5th February 2025

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