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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Bonus rate just for New customers

A bit upset that you have removed my bonus rate on my savings i might have to move my savings to get a better rate now you have removed it, also that I have to put 1500 a month in to get my bonus rate. Reviewed on: 5th February 2025

The service is flawless and contacting people for he...

The service is flawless and contacting people for help is great. The representatives are very friendly and attentive. The incentives are good and navigation to support basic regular tasks is completed in minimal steps. Reviewed on: 5th February 2025

It does everythimg that you would expect from a bank

It does everythimg that you would expect from a bank Reviewed on: 5th February 2025

Easy and good customer service.

Easy and good customer service. Fair treatment to the clients Reviewed on: 5th February 2025

Highly Recommended

I have banked with chase for a few years now and have been very happy with the current account. I have taken advantage of the 1% cashback offer each year, and this has been very beneficial. I also use the round up feature and this has contributed to my savings positively. The customer service has ways been great and the banking app is intuitive and user friendly. I highly recommend chase and the current account Reviewed on: 5th February 2025

Very clear information provided and staff very helpf...

Very clear information provided and staff very helpful if one has a question or problem. Reviewed on: 5th February 2025

Very helpful, and knowledgable

Very helpful, when app crashed talked me through reinstating Reviewed on: 5th February 2025

Really happy with chase bank and their app.

Really happy with chase bank and their app. Love the benefits Reviewed on: 5th February 2025

First class service since i opened my account.

First class service since i opened my account. The couple of times i have had to contact their customer services team i have been impressed by the efficient helpful way they have assisted me Reviewed on: 5th February 2025

Happy customer

Instant notification on all transactions and brilliant customer service Reviewed on: 5th February 2025

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