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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great easy to use app which meets all of my needs

Great easy to use app which meets all of my needs for a current account from tax statements to day to day tracking of spend and easy transfers. Reviewed on: 5th February 2025

Outstanding customer service and a very slick bankin...

Outstanding customer service and a very slick banking app product. Reviewed on: 5th February 2025

The best customer service in banking

Phone calls answered promptly by a human being that speaks intelligibly and gets me to a satisfactory answer Reviewed on: 5th February 2025

App is easy to use and provides instant spending inf...

App is easy to use and provides instant spending information. Also reminders issued prior to outgoing payments which is useful. Custmer service only OK as use non-native English speakers mainly who are difficult to understand and be understood. Would like the ability to pay in cheques and cash from time to time. Reviewed on: 5th February 2025

A Great Bank

So easy to use the app and a reasonable rate of Interest for instant access, What more can I say!! Reviewed on: 5th February 2025

Good customer service and easy to set up and access...

Good customer service and easy to set up and access Reviewed on: 5th February 2025

I have found chase very helpful and informative and...

I have found chase very helpful and informative and easy to use. Reviewed on: 5th February 2025

Chase is a progressive and customer focused bank.

Chase is a progressive and customer focused bank. It meets the needs of modern people. Reviewed on: 5th February 2025

Does everything it needs to

It is a very straightforward banking App and debit card/Apple Pay. The transfers between accounts is so quick. The payment process is very easy too. Reviewed on: 5th February 2025

Easy to use and great rewards for everyday spending

Easy to use and great rewards for everyday spending Reviewed on: 5th February 2025

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