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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

First rate experience

They offer great products, user friendly app and first rate, responsive customer service Reviewed on: 5th February 2025

Excellent online banking with very competitive inter...

Excellent online banking with very competitive interest rates on accounts. Reviewed on: 5th February 2025

No problems great service and simple to use app and...

No problems great service and simple to use app and products very user friendly guidance.’process to sign up is seamless and current account switchover was smooth. Perks and rewards are also great making it a competitive offering Reviewed on: 5th February 2025

Easy ready app!

Chase bank app is so easy to use , they give cash back on shopping which is fantastic!. I have recommended to my family and friends . Their service is great too! Reviewed on: 5th February 2025

Great bank

I rarely have problems but the few I have had were dealt with quickly and I got the answer on the first attempt each time. Reviewed on: 5th February 2025

Good customer service.

Good customer service. Give money back is excellent. Support team is very good Reviewed on: 5th February 2025

Very good communication

I have banked with Chase for years and never had an issue with any question I have asked. They are very quick to answer and communicate well Reviewed on: 5th February 2025

Good security innovations

Good security innovations virtual card provision. Excellent customer services with real people! Reviewed on: 5th February 2025

Excellent product with outstanding customer service.

Excellent product with outstanding customer service. The online Ap is user friendly and easy to navigate. Reviewed on: 5th February 2025

Easy to open the account.

Easy to open the account. Logical user interface. Easy to add to phone wallet. Informative notifications. Reviewed on: 5th February 2025

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