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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Very happy customer

Very easy to use app, competitive interest rates and good perks. Reviewed on: 5th February 2025

Blocked payment due to low balance was dealt with im...

Blocked payment due to low balance was dealt with immediately after transferring from savings. Stayed on the phone until all was completed to satisfaction. Reviewed on: 5th February 2025

I used chase in the US and was so happy when they op...

I used chase in the US and was so happy when they opened in the UK. Their app is so user friendly and it is so easy to transfer money. Reviewed on: 5th February 2025

Good bank good communication

Good bank good communication but a lot of security checks Reviewed on: 5th February 2025

Great experience very easy to use and quick & helpfu...

Great experience very easy to use and quick & helpful customer service care. Reviewed on: 5th February 2025

Great bank easy to use and always good service

Great bank easy to use and always good service Reviewed on: 5th February 2025

Easy to use comprehensive app.

Easy to use comprehensive app. Moving money between accounts or making payments is a doddle, even for this pensioner! Highly recommended. And the face recognition security was easy to set up, and works rapidly. Even in dark conditions and with my glasses on or off. Reviewed on: 5th February 2025

I had a very bad experience with a financial scam an...

I had a very bad experience with a financial scam and Chase were the only bank who looked into it and looked after me with advice, support and honesty. They admitted where they could have done better and reimbursed me where necessary. Very honest and reliable company. Reviewed on: 5th February 2025

Extremely accessible

Extremely accessible and good vue Reviewed on: 5th February 2025

Great bank, easy to set up an account, simple app...

Great bank, easy to set up an account, simple app use Reviewed on: 5th February 2025

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