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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great service from Chase.

Great service from Chase. Easy to use app and clear and precise information Reviewed on: 5th February 2025

Great bank to save and use your money in.

Great bank to save and use your money in. All of my immediate family and friends are using the bank on my recommendation. So easy to use for your current account and savings. Easy to switch from accounts to savings by the single press on the screen. Reviewed on: 5th February 2025

Best bank for customer service all staff excellent y...

Best bank for customer service all staff excellent you can always get your query sorted quickly and promptly Excellent bank would highly recommend Reviewed on: 5th February 2025

Easy navigation and viewing of all accounts.

Very easy to navigate and move money between accounts. Easy view of all savings accounts. Great to have and use whilst on holiday in Florida with no charges. Will be recommending to my daughter when she reaches 18 yrs. Reviewed on: 5th February 2025

ID check very easy

ID check very easy. Easy contact with a human, and on hand when needed. Reviewed on: 5th February 2025

Quick, simple and painless, no issues at all.

Quick, simple and painless, no issues at all. Very happy Reviewed on: 5th February 2025

Excellent Bank

Great customer service, sorted my problems quickly and to my satisfaction, easy app to use, only bank I use, even abroad with no issues. Reviewed on: 5th February 2025

Excellent customer service

Excellent customer service when I had an issue with a fraudulent transaction Reviewed on: 5th February 2025

Simple and easy to understand

Easy to understand my transactions and feels secure when using on-line transactions. Look forward to receiving my interest and cash back updates. Reviewed on: 5th February 2025

Chase - high quality customer centric service

Chase is a customer centric bank providing high quality products and providing fantastic value for money!! Reviewed on: 5th February 2025

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