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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Tha APP is so easy to use

Tha APP is so easy to use, notifications whenever you ‘tap’ to be sure to know what’s going out of your account. Great rewards & very good savings account. Well done chase. Reviewed on: 5th February 2025

Excellent bank app.

Excellent bank app.great service Reviewed on: 5th February 2025

Easy to use

The app is so easy to use and great extras Reviewed on: 5th February 2025

..Rewarding

Always rewarding and proactive in providing innovative approaches to retain customers Reviewed on: 5th February 2025

Brilliant bank

Great bank to use for all types of transactions Reviewed on: 5th February 2025

Good but not as good as last year service and offers

The app and service is great. However -1 star for when claiming for item not received or not as shown. Its seems a long winded processes compare to others. Also before the 1% cash back was adding £500 to Act, but now it is £1,500 which is a lot of money in today issues so not as good as last year Reviewed on: 5th February 2025

My standard card for payments outside the Eurozone.

My standard card for payments outside the Eurozone. The 1% discount is excellent and minimum overseas charges. Good to keep notes and other details for each transaction Reviewed on: 5th February 2025

Current account that saves you money

Very easy to move money between Chase current account and Chase saver, which is boosted to 5% interest. Also, Chase gives 1% cash back on purchases up to £15 per month and also can set up a round up saver. So, it is easy to save even just running a current account. Online payments very easy. Good security. Better than my other online current account. Reviewed on: 5th February 2025

Good customer service.

Good customer service. Easy to use app. Reviewed on: 5th February 2025

Great customer service, explaining of procedure and...

Great customer service, explaining of procedure and process. I use Chase as everyday banking and I like the user interface, the cashback and the rewarding offers. The categories of payments are always accurate, messaging easy to understand. I’ve made some large payments as a customer including for house purchasing and the staff have been really helpful as well as taking care to inform me of fraud and other risks Reviewed on: 5th February 2025

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