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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48990 reviews)

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4.86

Based on 48,990 reviews, last reviewed 5th May 2026

95% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Exemplary service and superlative app.

Fast and easy to get answers either by text or from a real person who answers the phone. Reviewed on: 5th February 2025

Great account covers all bases

Great account love the round up option which helps me save. Cash back on what you spend is a great bonus. No fees when you use your card abroad. Customer service has always been been helpful and efficient. Very polite staff. Reviewed on: 5th February 2025

Is a bank.

Is a bank. Acts like a bank. No complaints on service or App Reviewed on: 5th February 2025

Easy to access and make transactions and fast respon...

Easy to access and make transactions and fast responsive customer service Reviewed on: 5th February 2025

Very easy to use the app.

Very easy to use the app. The customer service response was quick when I had a suspicious transaction. Reviewed on: 5th February 2025

Cuistomer Support

in every dealing they have been excelant Reviewed on: 5th February 2025

Everything is so easy.

Everything is so easy. Paying in, paying out, transferring, savings, accounts, interest, records. I banked with Lloyds for over 50 years, then along came Chase! I am not tech minded, so it has been a real bonus to do all this on my phone. Reviewed on: 5th February 2025

Trustworthy company with competitive interest rates,...

Trustworthy company with competitive interest rates, great mobile app too Reviewed on: 5th February 2025

Simple to use app, great rewards, excellent customer...

Simple to use app, great rewards, excellent customer service Reviewed on: 5th February 2025

Great online bank

Easy to navigate the app, great interest rates and no charges when travelling abroad Reviewed on: 5th February 2025

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