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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Fantastic bank!

Fantastic bank! I have put my friends and family on chase and they love it. I love the cash back, how easy it is to contact someone without having to wait in a queue over the phone and just how quick the response it over all. I also like having different pots for different things I’m savings which makes staying organised really easy. The analytics part is great too keeps me in check on how much I’m spending each month and on what. User experience is 10/10 Reviewed on: 5th February 2025

A great digital experience, easy to use and rewardin...

A great digital experience, easy to use and rewarding - well done! Reviewed on: 5th February 2025

Hassle free banking

Very easy to open an account and transfer money between accounts. Reviewed on: 5th February 2025

Excellent app and super easy to use.

Excellent app and super easy to use. Great customer service if you do need to call them. Reviewed on: 5th February 2025

Great customer service, good interest rates and an e...

Great customer service, good interest rates and an easy to use app Reviewed on: 5th February 2025

A really seamless easy to use app associated with Ch...

A really seamless easy to use app associated with Chase. Help which is rarely required; is immediately available. The cashback feature is a bonus and I’ve been using it in many countries since its inception. Reviewed on: 5th February 2025

Best bank account ever!

Superb ease of use and customer focused service. Everything you could ask for in a current / savings account Reviewed on: 5th February 2025

Such a helpful bank

I had problem with travel insurance and they were so helpful and understanding Reviewed on: 5th February 2025

Excellent service .

Excellent response from customer service. Cash back is an excellent incentive. Very trustworthy service. No issues using the card abroad. I have recommended to others. Reviewed on: 5th February 2025

Customer Service

I have had fantastic customer service any time I have had to contact Chase. Knowledgeable staff. Polite and attentive. Able to solve any issues. Reviewed on: 5th February 2025

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