Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

View other Chase Bank products

4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

Hassle free banking

Very easy to open an account and transfer money between accounts. Reviewed on: 5th February 2025

Excellent app and super easy to use.

Excellent app and super easy to use. Great customer service if you do need to call them. Reviewed on: 5th February 2025

Great customer service, good interest rates and an e...

Great customer service, good interest rates and an easy to use app Reviewed on: 5th February 2025

A really seamless easy to use app associated with Ch...

A really seamless easy to use app associated with Chase. Help which is rarely required; is immediately available. The cashback feature is a bonus and I’ve been using it in many countries since its inception. Reviewed on: 5th February 2025

Best bank account ever!

Superb ease of use and customer focused service. Everything you could ask for in a current / savings account Reviewed on: 5th February 2025

Such a helpful bank

I had problem with travel insurance and they were so helpful and understanding Reviewed on: 5th February 2025

Excellent service .

Excellent response from customer service. Cash back is an excellent incentive. Very trustworthy service. No issues using the card abroad. I have recommended to others. Reviewed on: 5th February 2025

Customer Service

I have had fantastic customer service any time I have had to contact Chase. Knowledgeable staff. Polite and attentive. Able to solve any issues. Reviewed on: 5th February 2025

Excellent service on the app and so easy to use...

Excellent service on the app and so easy to use Reviewed on: 5th February 2025

Those Yanks came over and conquered!

Those Yanks came over and conquered! Especially their 1% cashback on spend is great, but conditions apply Reviewed on: 5th February 2025

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current account
from Unizest 3.86 from 2 reviews
Current Accounts
from London Community Credit Union 3.56 from 3 reviews
Current Account
from Post Office 3.60 from 4 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.82 from 23030 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.70 from 50 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub