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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

good app and customer service.

good app and customer service. Excellent features too Reviewed on: 5th February 2025

Super simple, intuitive and responsible

Super simple, intuitive and responsible. I love the Chase expert. It’s what all banks should aspire to. Reviewed on: 5th February 2025

Great app - full of features missing in all other...

Great app - full of features missing in all other banks Reviewed on: 5th February 2025

Digital banking is easy and valued products

Digital banking is easy and valued products Reviewed on: 5th February 2025

Absolutely best bank account I have used, cash back,...

Absolutely best bank account I have used, cash back, top up with a great interest rate, customer service is excellent can't fault them , have told all my family to go with chace Reviewed on: 5th February 2025

Love the app, it’s easy to use and intuitive

Love the app, it’s easy to use and intuitive Reviewed on: 5th February 2025

Very genuine bank.

Very genuine bank. Excellent rates I love cash back Reviewed on: 5th February 2025

Chase are great & transparent

Chase are great. Customer service 2nd to none. I love the transparency too. Reviewed on: 5th February 2025

Chase current account

Had a Chase account for past 2yrs. It’s simple to use their app based banking. I use it with Apple Pay and it has been 100% reliable. Reviewed on: 5th February 2025

Easy to work with

Easy to work with, customer services answer phones quickly Reviewed on: 5th February 2025

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