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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Lovely experience with Chase Bank so far.

Lovely experience with Chase Bank so far. Keep up the good work. Reviewed on: 14th February 2026

Easy to apply for, instant access, great for foreign...

Easy to apply for, instant access, great for foreign travel fab rewards. Easy to use Reviewed on: 14th February 2026

Great customer service

Great customer service, accessible, responsive and human Reviewed on: 14th February 2026

Excellent & Easy to use App.

Easy to use App. Excellent in service and reliability. Very well constructed account display easy to navigate. Good customer service if required. Good rewards / linked saving. Reviewed on: 14th February 2026

Always had an excellent relationship with chase, the...

Always had an excellent relationship with chase, they deal with problems immediately and their round up is great, I’ve talked my family into joining and they all love it too Reviewed on: 14th February 2026

Good value, good app

Started off incredibly good value, with various cashback offers and bonus savings rates. These have been reduced now but remain competitive vs other current accounts on offer. I continue to bank with them for this reason, and their easy to use app. Reviewed on: 14th February 2026

Beata bank ever

Great! Never had an issue! Keep my money safe for peace of mind. Also I love the customer service and the app. Reviewed on: 14th February 2026

Ease of use, customer service great,

Ease of use, customer service great, Reviewed on: 14th February 2026

So easy to set up the app & use.

So easy to set up the app & use. Easy to move money about between current & savings accounts Reviewed on: 14th February 2026

All the extras you want from a bank for no...

All the extras you want from a bank for no extra costs Reviewed on: 14th February 2026

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