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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Prompt service.

Prompt service. Profit rewards available Reviewed on: 14th February 2026

Both the current and savings accounts suit me fully.

Both the current and savings accounts suit me fully. No problems with the app, which is easy to use and access, and customer agents are very helpful too Reviewed on: 14th February 2026

The most helpful bank I have ever banked with!

Chase banking is one of the best current accounts I have ever had! They offer you a round up scheme that rounds the money you spend to the nearest GBP an excellent way of saving! Their fraud protection team help you out with any worries or questions you may have which is excellent in this day and age ! Great bank all round! Reviewed on: 14th February 2026

Excellent customer service, market leading products...

Excellent customer service, market leading products and all for no fees! Reviewed on: 14th February 2026

Excellent and easy to manage

App is an easy way to manage money effectively Reviewed on: 14th February 2026

Always so easy to use.

Always so easy to use. Simple and convenient, especially when using abroad. Reviewed on: 14th February 2026

Simple Banking

Easy to use accounts, payments and transfers are simple. Also easy to set up new payees. Reviewed on: 14th February 2026

Very easy to use app.

Very easy to use app. Acted in minutes to stop a fraudulent transaction with card details changed immediately Reviewed on: 14th February 2026

Banking with Chase - great experience

Banking with Chase has been amazing. Easy to use app and fast transactions. Reviewed on: 14th February 2026

Holiday card

Just use this card for holidays home and abroad. Abroad there are no charges and a great exchange rate.It personally works well for me. Reviewed on: 14th February 2026

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