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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48990 reviews)

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4.86

Based on 48,990 reviews, last reviewed 5th May 2026

97% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Easy to set up and give peace of mind loading a card...

Easy to set up and give peace of mind loading a card to use. Safe Reviewed on: 15th April 2024

The Chase current account is innovative and rewardin...

The Chase current account is innovative and rewarding, with frequent availability of chashback offers. Reviewed on: 15th April 2024

It's So Easy

Love how easy the app is to access and view, regular updates motivate me to keep an eye on what my money is doing and move it around if needed, encouraging me to save and make my money work for me. Reviewed on: 15th April 2024

So easy to use the app and move money around.

So easy to use the app and move money around. Been a terrific help to budgeting to be able to set up different savings accounts for different purposes. I would certainly recommend this to others and have already done so. Reviewed on: 15th April 2024

Easy to use app, love the using abroad

Easy to use app, love the using abroad Reviewed on: 15th April 2024

App based account.

App based account. Easy to use. Provides 1% cash back and round ups which are accumulated over a year. Savings account gives good interest rate. Monthly £500/ deposit to obtain benefits is a drawback Chase needs to review this condition Reviewed on: 15th April 2024

Good and simple app, easy to keep an eye on spending...

Good and simple app, easy to keep an eye on spending, looking at products and saving. Reviewed on: 15th April 2024

Really easy to setup online, no paperwork.

Really easy to setup online, no paperwork. I get cash back on every transaction (unlike my Amex) Reviewed on: 15th April 2024

Cashback and App are great

The cashback offered is great, although terms for keeping it change after a year. The app is really easy to use, simple and clear. The customer service when I've had to use it has been okay, on one occasion I'm not sure the agent on the phone properly understood the situation. Reviewed on: 15th April 2024

Early user of Chase

Very quick response time with customer service. Rates are good alongside the cash back and round up! The app is easy to use. Reviewed on: 15th April 2024

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