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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Good everyday value

Signing up for an account was very easy and only took a moment, signing in via the app is fast and verification has always only taken me a minute or two. I would to be able to sign in on a computer to use online banking, but this hasn't affected me too much so far - im just nervous that if my phone breaks or I lose it ill be locked out. The 1% cashback on card purchases almost ANYWHERE is a nice bonus, I'm a student and in 9 months I've managed to get ~£95 cashback, which is enough for three weeks groceries. I only used my card a couple times when I was on holiday, but the exchange rates do seem to be close to the mastercard set ones with no fees, so you can use your card abroad without worry. The app overall is very simple and I want it to stay that way. Only downside I've had is that the "3d secure" confirmation page sometimes takes a while to load - I've had it take about 10-15s to appear a couple times after pressing the notification to confirm, luckily this is quite rare. Reviewed on: 15th April 2024

Great app, clear and easy to use.

Great app, clear and easy to use. Secure. Reviewed on: 15th April 2024

Chase are amazing.

Chase are amazing. Customer service is excellent, easy to get help and quick response times. Reviewed on: 15th April 2024

Great experience

It is fast, easy to use, has q lot of features. Very good bank Reviewed on: 15th April 2024

A great app.

A great app. Excellent customer service. Would highly recommend Chase to friends. Reviewed on: 15th April 2024

Setting up the account is so easy.

Setting up the account is so easy. Very good information given to you on how to make your work hard for you . If you have any questions good customer service Reviewed on: 15th April 2024

Great current account

Great current account, good FX rates and customer service. Reviewed on: 15th April 2024

Best Banking Experience

Easy to use app, fantastic interest Reviewed on: 15th April 2024

I was so pleased to be able to use my account while...

I was so pleased to be able to use my account while on holiday that I recommended Chase to my Sister, who also opened an account Reviewed on: 15th April 2024

always helpful, nice to speak to a real person.

always helpful, nice to speak to a real person, love all the perks of chase, round up savings, plus no charges when on holiday which is the reason i moved over to chase. i have even put my friends forward to join. keep up the good job Reviewed on: 15th April 2024

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