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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48990 reviews)

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4.86

Based on 48,990 reviews, last reviewed 5th May 2026

97% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Efficient online Customer service!

Customer service via online chat with real people is quick within less than 3 mins. Resolve problem at the back even accidentally close the chat box, I do not have to re type or re engage a new customer service. It saves my time and stress. Reviewed on: 15th April 2024

Best app

Easy to use app and good interest rates. Reviewed on: 15th April 2024

Very easy to use on the mobile app.

Very easy to use on the mobile app. Reviewed on: 15th April 2024

Excellent customer service and no foreign exchange c...

Excellent customer service and no foreign exchange charges. Reviewed on: 15th April 2024

Chase card is so easy to use at home and abroad.

Chase card is so easy to use at home and abroad. Chase app is great to use with lots of helpful information. Monthly spend on app is helpful to track spending. Reviewed on: 15th April 2024

Great experience with Customer support team.

Great experience with Customer support team. Nice to speak to real people rather than "Chatbots" which never seem to answer my queries. Reviewed on: 15th April 2024

Easy to use snd set up never had any problems with u...

Easy to use snd set up never had any problems with using my account. Reviewed on: 15th April 2024

Cashback on all transactions is wonderful

Cashback on all transactions is wonderful Reviewed on: 15th April 2024

Reached out to customer service as they were good co...

Reached out to customer service as they were good compared to other banks i have contacted. Reviewed on: 15th April 2024

Great all round!

Really easy to set up. Really helpful customer service when required. App so easy to use and good rates of interest. Reviewed on: 15th April 2024

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