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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Easy to use, .

Easy to use, use on holiday in Gib with no problems Reviewed on: 15th April 2024

Amazing user experience for the products they provide.

Amazing user experience for the products they provide. The Chase service is all based around the app and as you can imagine the app is easy to use, clear and seamless. Transactions and notifications are immediate meaning you have full control over your account. Its refreshing and old bricks and mortar banks have a lot to learn, particularly when making payments and the delays they "artificially" build in for their financial benefit! Reviewed on: 15th April 2024

Efficient online Customer service!

Customer service via online chat with real people is quick within less than 3 mins. Resolve problem at the back even accidentally close the chat box, I do not have to re type or re engage a new customer service. It saves my time and stress. Reviewed on: 15th April 2024

Best app

Easy to use app and good interest rates. Reviewed on: 15th April 2024

Very easy to use on the mobile app.

Very easy to use on the mobile app. Reviewed on: 15th April 2024

Excellent customer service and no foreign exchange c...

Excellent customer service and no foreign exchange charges. Reviewed on: 15th April 2024

Chase card is so easy to use at home and abroad.

Chase card is so easy to use at home and abroad. Chase app is great to use with lots of helpful information. Monthly spend on app is helpful to track spending. Reviewed on: 15th April 2024

Great experience with Customer support team.

Great experience with Customer support team. Nice to speak to real people rather than "Chatbots" which never seem to answer my queries. Reviewed on: 15th April 2024

Easy to use snd set up never had any problems with u...

Easy to use snd set up never had any problems with using my account. Reviewed on: 15th April 2024

Cashback on all transactions is wonderful

Cashback on all transactions is wonderful Reviewed on: 15th April 2024

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