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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48990 reviews)

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4.86

Based on 48,990 reviews, last reviewed 5th May 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Brilliant bank.

Brilliant bank. Perfect for travelling! Reviewed on: 14th April 2024

It was fast and easy to open the account and get the...

It was fast and easy to open the account and get the card. Good exchange rates to use abroad. Reviewed on: 14th April 2024

Answer the phone within 2-3 rings, UK based knowledg...

Answer the phone within 2-3 rings, UK based knowledgable friendly staff. A pleasure to deal with Reviewed on: 14th April 2024

All round amazing banking solution

Amazing cash back offer, great savings rating - couldn't be happier with the customer service and the available solutions the bank offers! i recommend to everyone i know. Reviewed on: 14th April 2024

Highly Recommend!

Chase Bank has been able to answer any enquires that I've had without trouble or delays while maintaining professional attitude and understanding my personal concerns and being able to answer and support whenever I needed it! Reviewed on: 14th April 2024

Fun banking that pays!

Cashback and Roundup are great incentives on current account. Savings rates are reasonable too. Reviewed on: 14th April 2024

10/10 perfect

Easy to set up any problems sorted good communication Reviewed on: 14th April 2024

Great customer service and rewards

Great customer service received when pursuing a fraudulent attempt, good rewards on purchases and balances. Reviewed on: 14th April 2024

good online experience and ease of use

good online experience and ease of use Reviewed on: 14th April 2024

Easy to use and I love it

Easy to use and I love it well done Reviewed on: 14th April 2024

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