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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48990 reviews)

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4.86

Based on 48,990 reviews, last reviewed 5th May 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Excellent customer service.

Excellent customer service. Used the current account to travel abroad without fees and worked every time Reviewed on: 14th April 2024

My best online banking platform to date

I have had the best user experience on their platform, I have had several bank accounts with different high street banks and none of them come close. Not having a physical presence has not been an issue for my banking needs. Everything has just been smooth and easy using Chase, can’t praise this bank enough. Even my friends who I recommended confirmed the same. Reviewed on: 14th April 2024

The customer service is the best in the banking world.

The customer service is the best in the banking world. Reviewed on: 14th April 2024

App easy to use and good interest rate with cashback

App easy to use and good interest rate with cashback Reviewed on: 14th April 2024

Great Service

When I have had questions it has been easy and speedy to get hold of someone almost immediate and their service centre have assisted in every way they can. The app is very easy to use too and great it can be used in all counties with no charges and accepted everywhere we go. Cash back is great and good interest rate too on savings which can easily be transferred to current account. I have a few friends and bro in-law that bank with Chase also said they enjoy it. Only thing with my other bank offers benefits at monthly cost which we like, this bank does not. Reviewed on: 14th April 2024

So quick to move money between accounts.

So quick to move money between accounts. Good rates of interest Reviewed on: 14th April 2024

A great bank with great bonuses.

A great bank with great bonuses. Reviewed on: 14th April 2024

Great rates and clear communication

Great rates and clear communication Reviewed on: 14th April 2024

Easy to setup and use, good return on savings paid e...

Easy to setup and use, good return on savings paid each month Reviewed on: 14th April 2024

Great cash back on current account.

Great cash back on current account. Although disappointed that the criteria is changing Reviewed on: 14th April 2024

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