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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48990 reviews)

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4.86

Based on 48,990 reviews, last reviewed 5th May 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Great service, super responsive customer service team.

Great service, super responsive customer service team. Reviewed on: 14th April 2024

My partner lost her card we phoned the help centre a...

My partner lost her card we phoned the help centre and was sorted within minutes by very professional staff. Reviewed on: 14th April 2024

Fantastic customer service that you can actually get...

Fantastic customer service that you can actually get hold of and range of options for contacting. Current account earns interest and gives cash back on everyday spending, eats not to love? Reviewed on: 14th April 2024

Great app, easy to use.

Great app, easy to use. Good account features like roundup and associated savings accounts. Reviewed on: 14th April 2024

convenient, very good experience

convenient, very good experience Reviewed on: 14th April 2024

Easy to use and very clear not overloaded with e mai...

Easy to use and very clear not overloaded with e mails but any information given in timely manner Reviewed on: 14th April 2024

Paying in

Having paid in to my account, it is easy to pay with the card and I have no problem with that. Reviewed on: 14th April 2024

Awesome banking experience

The account opening experience was awesome and unbelievable. Reviewed on: 14th April 2024

Simple, easy and straightforward

Easy to open, easy to use and the most straightforward website I known. Reviewed on: 14th April 2024

Chase offers simple understandable products with eas...

Chase offers simple understandable products with easy to follow advice and instructions. They also give fairly decent interest rates and are good at keeping you informed regarding any changes Reviewed on: 14th April 2024

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