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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Overall excellent app

Overall excellent app with nothing negative other than one time there was an issue and I was unable to pay in a shop due to a technical difficulty. These things happen but was a little embarrassed. Other than that all positive Reviewed on: 13th April 2024

My opinion

Cash transfers occur instantly, transactions are never wrong and also appear instantly. Reviewed on: 13th April 2024

Good bank with good vibes, I love the cash bank ince...

Good bank with good vibes, I love the cash bank incentives that they offer with the opportunity to earn up to £15 a month just for using you card regularly and also the high savings interest which is crazy for a digital bank! Reviewed on: 13th April 2024

Top Draw Bank

Everything about Chase is absolutely fantastic. There App, Information, Money advice, Customer Service. The list is endless. I don’t know why I did not join it earlier. Reviewed on: 13th April 2024

New to them but very good and easy to use...

New to them but very good and easy to use app Reviewed on: 13th April 2024

Fantastic app, easy to set up account, brilliant cus...

Fantastic app, easy to set up account, brilliant customer service. Thank you Reviewed on: 13th April 2024

Able to use card abroad with no fees which is great.

Able to use card abroad with no fees which is great. Reviewed on: 13th April 2024

Safe and simple banking

The app controlled current account is easy to use and the safety checks on spending are welcome. You instantly know where you are with your spending. Reviewed on: 13th April 2024

Brilliant Bank.

Brilliant Bank. I mainly use the app on my phone which is nice and straightforward to use. Add the casback and what's not to like. Reviewed on: 13th April 2024

Great New account

Just joined 2 months ago and very happy with the service.. Changeover went very smoothly. Love the roundup and money back on spending. Good interest rate on savings, interest earned already. Reviewed on: 13th April 2024

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