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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Excellent banking experience with Chase

I’ve been using Chase for my current account and I’m very happy with the service. The app is modern, easy to use, and everything works smoothly. Payments are instant, and I especially like the cashback feature and clear transaction history. The account setup was quick and simple. I feel confident and comfortable using Chase as my everyday bank. Highly recommended. Reviewed on: 14th February 2026

Simple clean banking with no nonsense

Simple clean banking with no nonsense Reviewed on: 14th February 2026

Very easy to manage.

Very easy to manage. The App is well set up. Reviewed on: 14th February 2026

Customer service is second to none.

Customer service is second to none. I had a query and my call was answered almost immediately. The advisor was pleasant and really helpful. Brilliant service Reviewed on: 14th February 2026

Great Bank to use so easy compared to the rest

Great Bank to use so easy compared to the rest Reviewed on: 14th February 2026

24/7 Help available

There is always someone available if you're stuck to help with navigation or any queries that you have, which gets resolved quickly. Reviewed on: 14th February 2026

Easy to transfer money to and from other bank accounts.

Easy to transfer money to and from other bank accounts. 1% cashback on some purchases and no fx fee. Reviewed on: 14th February 2026

Great Bank

Great app, easy to use and easy to see what you are spending money on Reviewed on: 14th February 2026

Best on-line Bank, better than First Direct where I...

Best on-line Bank, better than First Direct where I also Bank. Why? Speed of Customer service and outcomes. Reviewed on: 14th February 2026

Quick access to support when required.

Quick access to support when required. Easy to move around in the app. Competative rates and great incentive on current account round up. Reviewed on: 14th February 2026

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