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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48877 reviews)

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4.94

Based on 48,877 reviews, last reviewed 2nd Mar 2026

110575% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase is really easy & straightforward to use. Chase is really easy & straightforward to use. I’ve struggled with online banking before, but Chase is so good. in addition their customer service is ... Read more Reviewed on: 2nd March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48877)

Review of the Chase Bank, Current account:

Easy to use

Easy to use app based bank account, with good perks and reliable service. Handy for using abroad, and interesting analysis of spending. Reviewed on: 15th June 2024

Amazing round-up, unsatisfying savings

The 5% on round-up is amazing, but their savings rate or 2.25% is very poor. The fact that 1% cashback has been severely limited and expires after a month is also disappointing. Reviewed on: 20th February 2026

Chase Bank, excellent in every aspect

Chase Bank, excellent in every aspect Reviewed on: 20th February 2026

Good customer service.

Good customer service. Cashback on everyday spending watered down from initial offering but still nice to have. Reviewed on: 20th February 2026

Great customer services

Great customer service, fast decision, fast open app. Good friendly staff. Reviewed on: 20th February 2026

Excellent customer service

I had an issue that was my fault. Their customer service was better than any bank I have known. Reviewed on: 20th February 2026

Easy to open an account, and clear info on the screen.

The ease of opening an account is really good. All the information about your accounts is on the screen without having to jump around different pages and addresses. So simple to move money, pay monies and transfer between accounts. Reviewed on: 20th February 2026

Nice clear easy-to-use app.

Nice clear easy-to-use app. Good rates Reviewed on: 20th February 2026

Best Bank

Never had any issues. The rare occasion I contact them I speak to someone based in the UK. Reviewed on: 20th February 2026

Bank account that worked for me

I wanted a Bank account that worked for me and had benefits that I needed and Chase never fails to provide and continue to upgrade and innovate! Great Work Chase Reviewed on: 20th February 2026

Not competitive e.g. Tesco Bank

Should match Tesco Bank Internet Saver Reviewed on: 20th February 2026

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