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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

very good all round including savings account

very good all round including savings account Reviewed on: 13th April 2024

Customer service is always on hand to help even help...

Customer service is always on hand to help even helped me while I was in Jamaica on holiday they talked me through and made ne relax on how to get my money. Because of that I now have several saving accounts Reviewed on: 13th April 2024

Excellent service

Excellent service easy to use. Would highly recommend Reviewed on: 13th April 2024

Excellent banking app, easy to navigate, great custo...

Excellent banking app, easy to navigate, great customer service, competitive rates Reviewed on: 13th April 2024

Happy Days

I am quite hopeless when It comes to modern technology, and I was very reluctant to change to an online bank. I was finally persuaded by my friends who all have Chase accounts. Im only sorry I did not change so much earlier. Im now getting interest on my savings, 1% cash back on all purchases, and I love the idea of of the money round up as the pennines soon mount up and its like getting free cash .Happy days Reviewed on: 13th April 2024

Android Application is loading slowly with a loading.

Android Application is loading slowly with a loading bar at bottom doesn't show latest balance immediately I earlier liked this bank and app and again I will use if they will fix this issue I may start using it again Reviewed on: 13th April 2024

Excellent service and value for money

Excellent service and value for money Reviewed on: 13th April 2024

Fast response and excellent Interest rate..

Quick response to questions via the online chat, easy to use app, no charges for use abroad and excellent savings rate. Reviewed on: 13th April 2024

Easy to use, great rewards, and trustworthy all round

Easy to use, great rewards, and trustworthy all round Reviewed on: 13th April 2024

I haven't had my account for very long but I've been...

I haven't had my account for very long but I've been happy with the experience so far in terms of ease of use and communication. The app is very straight forward to use and I can easily manoeuvre with transferring money back and forth. Also enjoy the fact that there is no charge for using the card abroad ! Reviewed on: 13th April 2024

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