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Chase Bank: Current account reviews

4.86
Based on 49,011 reviews, last reviewed 23rd Jul 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026
Ben's avatar
Ben

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (49011)

Effortless and efficient.

5
Effortless and efficient. All the processes are intuitive and is the epitome of modern banking. Reviewed on: 13th April 2024

Good service

5
I’ve found Chase very good for communication and easy access for keeping up to date with my spending Reviewed on: 13th April 2024

Basic’s but done well

5
It’s quite a basic application at the moment but so far what’s been built is very positive. I’m sure the offering will widen like other more recent banks and app based banking. Reviewed on: 13th April 2024

Best current account I’ve ever had

5
Very easy to use Chase app and operating the account is a breeze. Very happy. Reviewed on: 13th April 2024

Great starter account with nice returns for spending...

5
Great starter account with nice returns for spending; detailed and automated expenses review. Reviewed on: 13th April 2024

Very quick and easy to open and maintain account.

5
Very quick and easy to open and maintain account. Excellent cash back scheme for purchases Reviewed on: 13th April 2024

Everything is automated and super easy

5
Everything is automated and super easy Reviewed on: 13th April 2024

Chase offers decent rates for savings and best of al...

5
Chase offers decent rates for savings and best of all the 1% cash back helps towards feeling like you’re getting a little something back with every purchase. The app is really easy to use to and customer service via chat is excellent so overall great service Reviewed on: 13th April 2024

Love Chase

5
Great app, very user friendly, fantastic products. Excellent customer service, easy to manage accounts, love the round up option, love the 1% cashback on everyday spending, works with Apple Pay which is a bonus! Reviewed on: 13th April 2024

The customer service is fantastic- every time I need...

5
The customer service is fantastic- every time I need to speak to somebody I get through very quickly and they are able to deal with the issue directly. They don’t need to pass it on and own the issue . Reviewed on: 13th April 2024

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