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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

The interest rate is exceptional.

The interest rate is exceptional. Reviewed on: 13th April 2024

Happy with the customer service I’ve experienced todate

Happy with the customer service I’ve experienced todate Reviewed on: 13th April 2024

Good customer service, easy to speak to someone if n...

Good customer service, easy to speak to someone if necessary. The current account is the best out there, no direct debits needed to open, 1% cashback and round up available on spending with 5 % interest. Reviewed on: 13th April 2024

From day one Chase has been excellent.

From day one Chase has been excellent. Great cash back offer, easy app and efficient customer service. Reviewed on: 13th April 2024

The app is really good and works well.

The app is really good and works well. It’s easy to move money and set up payments. It’s a shame the interest rate is not as good other banks. Reviewed on: 13th April 2024

Excellent experience and no complaints.

Excellent experience and no complaints. The app is efficient and offers a quick and easy way to manage accounts. Loyal customer and will recommend. Reviewed on: 13th April 2024

User friendly app

The app is very user friendly and easy to use. It is a simple process to transfer between current and savings accounts with a great cash back available. As somebody who struggles to save, this app has given me financial freedom. Reviewed on: 13th April 2024

Such a good bank, can have different pots of money f...

Such a good bank, can have different pots of money for shopping, going out etc. interest rates on saves are so good. So easy to use the banking app and really good for using abroad Reviewed on: 13th April 2024

Excellent, easy to use app-based account

As the Chase account is App-only, it is just as well that the app is extremely easy to use and informative. There are lots of useful bits to it, and I particularly like the fact that the app can be set to notify you of any debits or credits to your account (whch happens almost instantaneously). Reviewed on: 13th April 2024

Trust worthy

Current account easy to set up. Good communication and staff very helpful. Spending abroad is less stressful. Takes the worry out of been ripped off when spending on over seas holidays. Reviewed on: 13th April 2024

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