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Chase Bank: Current account reviews

Name: Current account
Rating: 4.859581713195030904 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

I wanted a debit card I could use abroad with no fee.

I wanted a debit card I could use abroad with no fee.Chase provided this. Reviewed on: 13th April 2024

I use Chase Bank for cash back the only bank that gi...

I use Chase Bank for cash back the only bank that gives you cash back on every purchase Reviewed on: 13th April 2024

Chase Bank makes banking so quick, easy, and efficient.

Chase Bank makes banking so quick, easy, and efficient. From applying for an account, so managing my account, I’ve encountered ZERO problems. The app itself is also one of the easiest to navigate and manage on a day to day basis. Reviewed on: 13th April 2024

Had the account for about 18 months now, ad occasio...

Had the account for about 18 months now, had occasion to messaged customer service. Very prompt response and resolved matter for me. Very helpful and excellent service! Reviewed on: 13th April 2024

Chase my favourite bank.

I love the security of the card and how easy it's to use the Chase app. Being able to freeze my card when necessary and also earning interest on what I spend. Reviewed on: 13th April 2024

Fantastic Bank with a great mobile App

Banking App works really well. It's easy to search for entries and to print statements. It's great that you can choose the statement period too. The interest paid on Current Account is really useful and that coupled with 1% commission on most purchases makes the current account very competitive. It's easy to open multiple accounts, so you can use the different ones for different purposes. It's easy transferring money into/between and out from the Bank. The roundup feature is an interesting idea - I like the higher interest rate offered on that separate account. Security seems good too - where it often requests confirmation of purchase before allowing it. My interaction with their help desk is excellent too. So far I'm really pleased I opened accounts with them (I have a Savings Account too that offers instant access and a higher competitive interest rate). Of course it all relies on the phone App working - there is no Web access, and there are no branches (there are fewer and fewer bank branches for all highstreet banks anyway), but the benefits outweigh the few disadvantages of an app based bank. Reviewed on: 13th April 2024

Used for all my spending!

Great round up feature enabling me to save a little without noticing. Good Interest on account and the security of no account details other than my name on the card should I come to lose it. I can also find my details on the app. Including my pin number. Reviewed on: 13th April 2024

A modern bank, doing the digital age right.

I'm not very well off but with the amazing offer from chase and their incredible interest rate I'm actually adding money to my account each month and having to spend doesn't feel so awful when I get a bit back. The setup processes was so smooth it took less than 30 minutes, people keep asking me what the catch is. There isn't one it's a modern bank doing modern banking how it should be done. Reviewed on: 13th April 2024

Easy access good rates and accepted everywhere I go...

Easy access good rates and accepted everywhere I go to shop or on holiday, secure cards for peace of mind. I'm kept up to date by email and through the app so I know what I'm doing with my money at all times. Reviewed on: 13th April 2024

Chase offers superb service with both their current...

Chase offers superb service with both their current and saving’s accounts and the interest is brilliant and the accounts are straightforward. Reviewed on: 13th April 2024

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