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Chase Bank: Current account reviews

Name: Current account
Rating: 4.859585404565204088 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Chase UK Excellent and efficient Customer Se...

Chase UK have an excellent and efficient customer service. My account was compromised in March 2023 (problem with ASDA Superstores card payment system) and two lots of £83.00 were taken from my account, monies that I couldn’t possibly afford to just go missing. I contacted Chase UK immediately upon realising and was told a temporary refund would be sent to my account immediately (so I wasn’t out of pocket), until the payments could be reversed with the Merchant. This stopped any anxiety and stress on my part and was greatly appreciated. I also had my Father’s Estate to sort out this same year, again very quickly when large transfer amounts were being attempted to send monies to family Members, they were temporarily blocked. However, a simple phone call and security questions answered with a Customer Service Representative, these were then released, making the whole process as painless as possible. Again very appreciated. I would also like to mention the great value for money I get from my Current Account, by earning money, simply by spending my own. It’s great, I am always recommending Chase UK to Family and Friends. Reviewed on: 13th April 2024

Excellent experience with Chase Bank.

Never had an issue with Chase Bank. App is easy to use and sign up was speedy Reviewed on: 13th April 2024

Using Chase abroad

I love using my Chase card abroad - no charges - what’s not to love Reviewed on: 13th April 2024

A bank with Cash Back!

Easy to set up, interest rate miles better than my old bank and cash back money is a nice reward Reviewed on: 13th April 2024

Experienced better services in Cashback

Experienced better services in Cashback Reviewed on: 13th April 2024

Cash back

Never had any issues whilst using chase. With the added bonus of cash back on your purchases Reviewed on: 13th April 2024

Easy to use.

Easy to use. Good cashback and decent interest. Reviewed on: 13th April 2024

It is all easy to use.

It is all easy to use. Chase is so fear very good and safe to use for the past 1 year. I found everything I need from an account in an easy and smooth manner at one place. Thank you chase. Reviewed on: 13th April 2024

Easy to use app and so easy to add money in from oth...

Easy to use app and so easy to add money in from other accounts, etc. The cashback on debit card purchases is great. Reviewed on: 13th April 2024

Clear and easy to navigate app.

Clear and easy to navigate app. Accounts that reward you, great advice and information. Reviewed on: 13th April 2024

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