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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

I just think it’s a great bank and so easy...

I just think it’s a great bank and so easy to use Reviewed on: 13th April 2024

The back I would recommend

I’ve recommended chase to all my friends and my daughters now also have both current and saving account as they offer excellent service and deals Reviewed on: 13th April 2024

Very impressive online bank.

Very impressive online bank. Everything I have accessed from setting up my account to ongoing usage has been simple. I find the app simple to navigate and any notifications are timely and informative. Reviewed on: 13th April 2024

Easy to manage online .

Easy to manage online .. interest very good I have current and savings account . I like the online app easy to navigate . I have family friends in USA and found it easy to withdraw money from Chase bank in person when I visit. Reviewed on: 13th April 2024

Opening a new account

Took a while to get my account accepted, but no problems since the account was opened. Reviewed on: 13th April 2024

Great rates, accounts, and access in seconds

Very quick and easy to sign up, excellent communication, brilliant offers, great app and ease of access to my money, absolutely love it! Reviewed on: 13th April 2024

Phone and communication

They are very co operative and will answer the phone if I have had any questions very quickly.the employees are very smart and know what they are talking about and you have no issues with the way they Treat their customers. Reviewed on: 13th April 2024

Excellent Customer Service

I have needed to contact customer services on a few occasions, both over the telephone and via messaging. On all occasions, I’ve received prompt and helpful responses. I also enjoy receiving my cash-back on spending, seeing that pot grow! Reviewed on: 13th April 2024

No issues - I misplaced my card and was helped whi...

No issues - I misplaced my card and was helped while on holiday how to download a new card and use through Apple Pay until new physical card arrived Reviewed on: 13th April 2024

Great app. Great account.

Great app. It has been easy to setup and the roundup, cashback and savings continue to be a success even after 18 months. Real time updates as purchases are made. This is my go to account when travelling abroad. Reviewed on: 13th April 2024

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