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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

A great bank service.

Very thorough application process. Fast delivery of card. Excellent app. Best part though, can call them and speak to a person.! Reviewed on: 13th April 2024

Easy to use and functional for any age of customer...

Easy to use and functional for any age of customer Reviewed on: 13th April 2024

Great for using abroad with no transaction fees

Great for using abroad with no transaction fees Reviewed on: 13th April 2024

My wife had problems with unauthorized access to her...

My wife had problems with unauthorized access to her chase current account. Chase we're very good sorting out the issue & quickly refunded all the debits made by the thief. Reviewed on: 13th April 2024

Great experience so far

Rewards for spending is a great touch. The app is very user friendly and straightforward. Making payments and transfers couldn’t be simpler. Reviewed on: 13th April 2024

I love Chase Bank.

I love Chase Bank. Signed up as I was going abroad and it worked brilliantly! Loved the 1% cash back and that I could access all info from an easy to use app. Have had to call to query something and got through straightaway to a friendly, helpful person without having to listen to annoying music. Have recommended to everyone!! Reviewed on: 13th April 2024

Does that it’s suppose to do in a easy and understan...

Does that it’s suppose to do in a easy and understandable user experience Reviewed on: 13th April 2024

Very easy to use, download app, off you go!

Very easy to use, download app, off you go! Reviewed on: 13th April 2024

Easy to set up ( even for an old woman technophobe!

Easy to set up ( even for an old woman technophobe!), excellent communication and simple to use. It also helps me save for holidays and treats for my grandchildren. I used it in Asia for my big bills and found it invaluable as it translated the costs immediately so I k ew exactly what I’d spent. Reviewed on: 13th April 2024

Very easy to use app and very good benefits for cust...

Very easy to use app and very good benefits for customers Reviewed on: 13th April 2024

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