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Chase Bank: Current account reviews

Name: Current account
Rating: 4.85 (49011 reviews)

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4.85

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

No issues - I misplaced my card and was helped whi...

No issues - I misplaced my card and was helped while on holiday how to download a new card and use through Apple Pay until new physical card arrived Reviewed on: 13th April 2024

Great app. Great account.

Great app. It has been easy to setup and the roundup, cashback and savings continue to be a success even after 18 months. Real time updates as purchases are made. This is my go to account when travelling abroad. Reviewed on: 13th April 2024

A great bank service.

Very thorough application process. Fast delivery of card. Excellent app. Best part though, can call them and speak to a person.! Reviewed on: 13th April 2024

Easy to use and functional for any age of customer...

Easy to use and functional for any age of customer Reviewed on: 13th April 2024

Great for using abroad with no transaction fees

Great for using abroad with no transaction fees Reviewed on: 13th April 2024

My wife had problems with unauthorized access to her...

My wife had problems with unauthorized access to her chase current account. Chase we're very good sorting out the issue & quickly refunded all the debits made by the thief. Reviewed on: 13th April 2024

Great experience so far

Rewards for spending is a great touch. The app is very user friendly and straightforward. Making payments and transfers couldn’t be simpler. Reviewed on: 13th April 2024

I love Chase Bank.

I love Chase Bank. Signed up as I was going abroad and it worked brilliantly! Loved the 1% cash back and that I could access all info from an easy to use app. Have had to call to query something and got through straightaway to a friendly, helpful person without having to listen to annoying music. Have recommended to everyone!! Reviewed on: 13th April 2024

Does that it’s suppose to do in a easy and understan...

Does that it’s suppose to do in a easy and understandable user experience Reviewed on: 13th April 2024

Very easy to use, download app, off you go!

Very easy to use, download app, off you go! Reviewed on: 13th April 2024

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