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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Very easy to link investments and useful for budgeting

Very easy to link investments and useful for budgeting Reviewed on: 14th February 2026

Quick and efficient

Every time, I needed to contact Chase, their response was quick and efficient to resolve issues promptly Reviewed on: 14th February 2026

Good bank enjoy their cashback.

Good bank enjoy their cashback. Quick to get back to me when I contact them Reviewed on: 14th February 2026

Just had a good experience so far

Just had a good experience so far Reviewed on: 14th February 2026

Chase make banking simple for the Customer

Chase make banking simple and give the customer confidence and satisfaction. Good clear communication. The App is also easy to navigate and use. Reviewed on: 14th February 2026

Unmatched provider

Cash back on groceries and petrol is unmatched by any other current account. Simplicity and flexibility with using the card abroad. Quick service and transferring of money makes it leagues ahead of other free cards and better than most paid for ones. Reviewed on: 14th February 2026

Excellent account security

Excellent at banking security and control in confirming purchases Reviewed on: 14th February 2026

Fast and secure service on the leader board to role...

Fast and secure service on the leader board to role with the other players on the feild Reviewed on: 14th February 2026

The card for all my needs

Easy to use. Good foreign exchange rates. Use it all the time Reviewed on: 14th February 2026

The App is easy to use and well laid out.

The App is easy to use and well laid out. I can easily see all accounts and activity without having to search the site. On the same screen I can view current account and spending and a change of tab see savings and investments. support via App is excellent and just as easy to get support by calling through the App Reviewed on: 14th February 2026

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