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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Helpline

I work away a lot and odd hours had issues navigating before there upgrade finding my balance at 1am I actually got straight through to human being very helpful very friendly I was on the call for less that 2 minutes!! Reviewed on: 13th April 2024

Great bank with an easy to use app,

Great bank with an easy to use app, perfect for when im abroad on holidays.great friendly service. Reviewed on: 13th April 2024

Very good app and easy to deal with good rates on a...

Very good app and easy to deal with good rates on a current account and cash back on spending Reviewed on: 13th April 2024

It’s very easy to use app.

It’s very easy to use app. Cash back is good. Reviewed on: 13th April 2024

Great app very easy and straight forward to use.

Great app very easy and straight forward to use. Good interest rates and fast customer service. Reviewed on: 13th April 2024

Easy to use app, easy to transfer money between acco...

Easy to use app, easy to transfer money between accounts, easy to set up and good interest rates. Have current account, savings account and also use the round up account. Have already recommended to family. Reviewed on: 13th April 2024

Extremely quick notice of any spending on my account.

Extremely quick notice of any spending on my account. It makes me feel secure. Reviewed on: 13th April 2024

Easy to set up and great perks like the cashback.

Easy to set up and great perks like the cashback. The app is simple and makes internet banking pleasant. Reviewed on: 13th April 2024

Every easy to navigate and to understand nothing is...

Every easy to navigate and to understand nothing is to difficult Reviewed on: 13th April 2024

Chase have been superb.

Chase have been superb. In particular, the lack of foreign transaction fees is a real bonus. Reviewed on: 13th April 2024

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