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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

The customer service was fantastic.

The customer service was fantastic. Reviewed on: 13th April 2024

I’ve always had A very good experience using this ac...

I’ve always had A very good experience using this account, easy straightforward user-friendly Reviewed on: 13th April 2024

Great bank

Signed up a year ago as a second bank account. The bank is decent and fair. I have no problems with customer services they are quick and efficient. Reviewed on: 13th April 2024

Amazing value for money.

Amazing value for money. Best cashback from the bank. Reviewed on: 13th April 2024

10/10 experience.

10/10 experience. App is easy to use. Rates are excellent. Customer service is faultless. Chase has changed the game. Reviewed on: 13th April 2024

GOOD EXPERIENCE ON PHONE CALLS!

GOOD EXPERIENCE ON PHONE CALLS! NOTHING FURTHER TO ADD AS I DON'T KNOW THEM PERSONALLY! IT IS A BUSINESS TRANSACTION!!!!!!!!!!!!!!!!!!!!!!! Reviewed on: 13th April 2024

Very efficient while earning extra cash

Very efficient while earning extra cash Reviewed on: 13th April 2024

Really good, happy with service so far

Really good, happy with service so far Reviewed on: 13th April 2024

Customer service always prompt to answer and resolve...

Customer service always prompt to answer and resolve issues or queries. And inital referal scheme when joining up was a great incentive to bring family members on board too. Reviewed on: 13th April 2024

Great customer service service easy app to use

Great customer service service easy app to use Reviewed on: 13th April 2024

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