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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Speaking to human.

Just love the fact that when you call Chase support you get through “to a Human” very quickly so important to be able to speak with an actual human being. Reviewed on: 14th February 2026

Simply excellence

Simple set up from start to finish with great benefits Reviewed on: 14th February 2026

Brilliant product

Very good service from chase, the app is easy to navigate, no complaints whatsoever. Reviewed on: 14th February 2026

Excellent good customer service

Excellent good customer service when I contacted them with a query about a transaction I didn’t recognise. Easy to use account.Like the rewards on spending. Reviewed on: 14th February 2026

It is a very easy app, trustworthy and with great be...

It is a very easy app, trustworthy and with great benefits such as the cashback on groceries and fuel Reviewed on: 14th February 2026

Great initial offers but average for longer term.

Great initial offers, but seems to gradually be getting more average. Cashback now restricted to some spending so not as good as Santander and linked savings account has gone from being very competitive to distinctly average now I've been with them over a year. Like the idea of the £12.50 for the insurance and breakdown cover, but when you dig into it things like the breakdown cover are pretty basic with no at home or onwards travel. Reviewed on: 14th February 2026

Seamless and effortless to open an account.

Seamless and effortless to open an account. App is easy to navigate with clear information. Good communication via email with information on products available. Simple to make and receive payments, and simple to set up payments. Reviewed on: 14th February 2026

Great customer service great online banking service

Great customer service great online banking service Reviewed on: 14th February 2026

Easy to use app, great telephone support if needed

Easy to use app, great telephone support if needed Reviewed on: 14th February 2026

Smooth and 0 issues

The app work smooth never had any issue with payments Reviewed on: 14th February 2026

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