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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

So glad I joined chase, current and saving account b...

So glad I joined chase, current and saving account benefits are great. Reviewed on: 12th April 2024

Fantastic staff so helpful when needed

Fantastic staff so helpful when needed Reviewed on: 12th April 2024

App really easy to use .

App really easy to use . Transfer money instantly . Cashback and round up facilities Reviewed on: 12th April 2024

What an Account

I have been involved in the finance industry for over 40 years. This is the best current account I have experienced Reviewed on: 12th April 2024

I have not had any problems with service and banking.

I have not had any problems with service and banking. Reviewed on: 12th April 2024

The verification process and customer service

The verification process when changing the phone or forgotten password is excellent. The customer service is fantastic and the support is amazing when issue organise. Reviewed on: 12th April 2024

Just everything is perfect and very profesional.

Just everything is perfect and very profesional. Reviewed on: 12th April 2024

1%cash back, 4% interest savings

Been getting 1%cash back, and interest in all my accounts saving me £100s over the last year. Very happy with what I get with chase. Reviewed on: 12th April 2024

Great addition to the market

Great account very flexible and great functionality across the app, easy to manage & move money withe bonus cashback & decent interest rates. Reviewed on: 12th April 2024

I was having a problem and send a message to let the...

I was having a problem and send a message to let them knows and they reply and solve the problem which was very impressive also very happy to get cash back on my card Reviewed on: 12th April 2024

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