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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Great customer service, platform, and products

Great customer service, platform, and products Reviewed on: 12th April 2024

Best bank account that I had

Very happy with their product, easy to use and save me money due to possibility to make subsequent accounts and set goals Reviewed on: 12th April 2024

Excellent current account and savings available.

Excellent current account and savings available. I am particularly happy with being able to use this card abroad without fee Reviewed on: 12th April 2024

Simple and easy account to set up , all info is easy...

Simple and easy account to set up , all info is easy to access and the offer of straightforward access to investing made this very appealing , interest paid on the account . Just a good simple bank account . Reviewed on: 12th April 2024

A very helpful, upfront and forward thinking bank.

A very helpful, upfront and forward thinking bank. They seem to have online banking running very smoothly as well as keeping their customers informed. I have both current and savings with Chase have no issues at all. Reviewed on: 12th April 2024

Easy set up, good support over the phone and through...

Easy set up, good support over the phone and through Webchat when required. Easy to use app. Good promotions with cashback for everyday debit card spending. Reviewed on: 12th April 2024

Through all this time i’ve been with Chase Bank, the...

Through all this time i’ve been with Chase Bank, they have provided what i was looking for.Thank you Reviewed on: 12th April 2024

Chase current account is excellent

Chase current account is like no other I've had before with cash back and round up savings account attached. I was worried at first with just joining Internet bank but I haven't had any issues and the app is easy to use. Reviewed on: 12th April 2024

Leaves the other banks behind...

So simple and straighforward- leaves the other banks behind! Commission free travel, great interest rates, cashback - what’s not to like?!? Reviewed on: 12th April 2024

Banking made easy

Straight forward process, easy to use app, great incentive to use with the 1% cash back. Reviewed on: 12th April 2024

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