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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Very good to bank with.

Very good to bank with. Time to time information been sent via emails and keep you updated Reviewed on: 12th April 2024

Easy to manage my account.

Easy to manage my account. The CARD works excellent. Reviewed on: 12th April 2024

I made a good choice

I considered Chase alongside other banks to utilise whilst abroad but Chase just seemed right in its’ projection of values and services. The bank provides financial protection and customer service support has been spot on when needed Reviewed on: 12th April 2024

Very happy with Chase!

Very happy with Chase, my banking provider. Good clear app which has both my current and savings account available and is very easy to navigate. Help and support area excellent. Rewards system (plus receiving tinterest on my balance) an added bonus! Like the fact my card number and pin available in the app if needed. Reviewed on: 12th April 2024

Very happy new customer

I'm a new customer and everything has been really easy to set up, I did switch for my direct debits from my old account and it all went very smoothly. I really like the round up option and I especially like how the savings area is on a separate page to my current account as for me it's best if it's out of sight as I will save more. Reviewed on: 12th April 2024

The amazing rewards (cash back system) ensures I get...

The amazing rewards (cash back system) ensures I get excellent value for my money making it stretch that little further. The savings reward scheme is also an excellent scheme motivating savings. Overall I’m extremely pleased with my banking system. Reviewed on: 12th April 2024

The app is easy to use providing a great experience...

The app is easy to use providing a great experience and making banking on the go so much easier. With great savings and money back opportunities. Reviewed on: 12th April 2024

Chase Current Account

Great Service overall, Easy to use and manage through the app, very quick response through the app and syncs up with purchases almost instantly. Reviewed on: 12th April 2024

Great App features and usability.

Great App features and usability. Fee-free use overseas. Reviewed on: 12th April 2024

Good package

It is easy - as advertised - and with interest and cashnack. Reviewed on: 12th April 2024

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