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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Excellent service

Excellent service, easy to use app, notifications very prompt when using card which makes you feel safe that you would know straight away if card is lost or stolen. Very good rates on savings and bonuses of using account. Reviewed on: 12th April 2024

Excellent service.

The customer service is excellent, the bank takes protection of customer’s money very seriously and the current account is very easy to use with the app. Reviewed on: 12th April 2024

Customer service first class , really pleased with m...

Customer service first class , really pleased with my experience so far, Reviewed on: 12th April 2024

Very efficient, good communication and security.

Very efficient, good communication and security. Very easy to use the app give excellent on the move banking Reviewed on: 12th April 2024

Chase’s current account is a brilliant way to earn c...

Chase’s current account is a brilliant way to earn cash back on your money whilst spending. They also have great interest on their saving accounts and make it really easy to transfer money from one savings account to the other, and also back to your current account. The current account has brilliant rates whilst using abroad! Reviewed on: 12th April 2024

Excellent to deal with.

Excellent to deal with. They have a good reputation. Reviewed on: 12th April 2024

Excellent

Great bank，the best one I’ve found in UK Reviewed on: 12th April 2024

Fantastic account , used for European transactions b...

Fantastic account , used for European transactions but now use for UK and general banking . Fast , simple and does the Job Reviewed on: 12th April 2024

Very proffesional very helpful staff and easy to use...

Very proffesional very helpful staff and easy to use app Reviewed on: 12th April 2024

Top quality banking, very happy with my choice to jo...

Top quality banking, very happy with my choice to join the Chase family! Reviewed on: 12th April 2024

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