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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Chase are great!

Chase are great! Excellent savings account, easy to set up, cash back on offer, easy to use abroad with no extra fees and I absolutely love the round up option - I can't fault them! Reviewed on: 12th April 2024

Future banking today!

Uncomplicated, modern, dynamic e organised. Reviewed on: 12th April 2024

Great service, excellent communications app

Great service, excellent communications app Reviewed on: 12th April 2024

Excellent

Initially had the card to take on holiday to Cyprus. Easy to use no issues paying with it plus 1% cashback. Now I use it for my monthly spending and still get 1% cashback Reviewed on: 12th April 2024

Simple to use.

Simple to use. Good rates of interest. Reviewed on: 12th April 2024

Really easy to use app.

Really easy to use app. Extras, like cash back are an added bonus Reviewed on: 12th April 2024

Good communication with customer services.

Good communication with customer services. I have no complaints. Reviewed on: 12th April 2024

Great client service and perks

Very few problems and when I’ve had one, customer service has been very responsive and resolved any issues. Better perks than other credit cards Reviewed on: 12th April 2024

Hassle free banking

Hassle free anywhere in the world, such a change from my previous bank. Benefits are great but it’s the immediate access to info that wins for me Reviewed on: 12th April 2024

Excellent current account service from Chase Bank

Chase Bank has provided me with excellent current account service from the beginning 3 years ago. I had no problem setting up my account, they handle service queries pro actively and manage my money effectively. Reviewed on: 12th April 2024

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