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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49013 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49013)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Great app with good support and offers

Great app with good support and offers Reviewed on: 12th April 2024

The best banking App - intuitive safe and easy

The app is so easy and intuitive works fast and easy to use. I’m in my 70s but manage all the tech! Reviewed on: 12th April 2024

Very impressed.

Very impressed. I just love this bank!. Opened an account originally to use the bank card for my holiday in the USA, however I have been so impressed with the website and how easy it is to navigate around that I now have various savings accounts with them too. Reviewed on: 12th April 2024

I have joined the chase banking at it's inception in...

I have joined the chase banking at it's inception in UK , i love banking with chase. App is user friendly. Reviewed on: 12th April 2024

Easy banking not over complicated.

Easy banking not over complicated. Reviewed on: 12th April 2024

Recommended to family and friends

Have been with Chase for two years and I have recommended to family and friends due to their excellent service and rewards Reviewed on: 12th April 2024

Excellent work and not issues easy to understand cus...

Excellent work and not issues easy to understand customer Reviewed on: 12th April 2024

Exceptional offers and great customer service

Exceptional offers and great customer service Reviewed on: 12th April 2024

Great service with a fantastic, straight forward App.

Great service with a fantastic, straight forward App. Not had any issues since joining. Immediate alerts when you spend is very helpful. Reviewed on: 12th April 2024

Didnt know what I was missing until I moved to Chase

Since moving to chase from a major high street bank I have experienced a new modern way of banking that I’ve not seen before. I wasn’t unhappy with my previous bank, but I noticed what I wasn’t getting by moving. I love the fact that the app is easy to use, I get notifications a day before direct debits are leaving my account, that I get 1% cash back on all spend, and I can round up any card spend to the nearest pound which goes into my savings! I also have family in the USA and love that I don’t get charged when visiting them! It’s the best move I made Reviewed on: 12th April 2024

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