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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49013 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49014)

Didnt know what I was missing until I moved to Chase

Since moving to chase from a major high street bank I have experienced a new modern way of banking that I’ve not seen before. I wasn’t unhappy with my previous bank, but I noticed what I wasn’t getting by moving. I love the fact that the app is easy to use, I get notifications a day before direct debits are leaving my account, that I get 1% cash back on all spend, and I can round up any card spend to the nearest pound which goes into my savings! I also have family in the USA and love that I don’t get charged when visiting them! It’s the best move I made Reviewed on: 12th April 2024

Very good service and alerted rate of interest easy...

Very good service and alerted rate of interest easy to use abroad Reviewed on: 12th April 2024

Excellent bank and customer service

Excellent bank and customer service Reviewed on: 12th April 2024

Its realy good and smooth, and lot of services that...

Its realy good and smooth, and lot of services that u dint get somewhere eles Reviewed on: 12th April 2024

This is the best current/savings account I’ve had ,...

This is the best current/savings account I’ve had , I have saved money without noticing with the Round up account & 1% cash back account plus the interest they pay on savings is the best ! Easy to set up & excellent customer service , I have recommended Chase to friends & family Reviewed on: 12th April 2024

Great cashback

I love the cashback I can get just for everyday spending and the app always works well Reviewed on: 12th April 2024

Great banking experience with added value security f...

Great banking experience with added value security for some transactions Reviewed on: 12th April 2024

Excellent service with an excellent app that provide...

Excellent service with an excellent app that provides instant notifications. Communication is excellent. Reviewed on: 12th April 2024

Excellent bank.

Easy online banking and savings and ease of use of chase card abroad. Reviewed on: 12th April 2024

Excellent service

Excellent service and quick response of customer service Reviewed on: 12th April 2024

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