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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49013 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Excellent service

Excellent service and quick response of customer service Reviewed on: 12th April 2024

Always very helpful, good features including no over...

Always very helpful, good features including no oversees charges and Cashback on purchases. Useful to organise money easily into different accounts and switch which one you are spending from. Good customer service and helpful even if you are abroad. My favourite bank service to use. Reviewed on: 12th April 2024

One of the best current accounts available

Hard to beat this current account with the features and flexibility it offers. Probably why so many others recommend this account too. Reviewed on: 12th April 2024

The future of banking

They were among first to up their rates for positive balances and their free exchange rate provision was ground breaking. Reviewed on: 12th April 2024

Great rates and services love the cashback

Great rates and services love the cashback Reviewed on: 12th April 2024

Excellent

Excellent app good explanations and great service on the phone Reviewed on: 12th April 2024

Love Chase

Love Chase so easy do everything on my phone it’s a breeze Reviewed on: 12th April 2024

current account

easy to use, cashback on spending Reviewed on: 12th April 2024

Available online and telephone.

Available online and telephone. Minimal holding time Reviewed on: 12th April 2024

Great bank

Fantastic online bank with good customer service Reviewed on: 12th April 2024

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