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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48900 reviews)

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4.94

Based on 48,899 reviews, last reviewed 13th Mar 2026

444900% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy to setup, easy to use. Easy to setup, easy to use. The round-up function is my favourite, as well as cash back. Reviewed on: 13th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48899)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Easy to use app for the current account.

Easy to use app for the current account. Money back is a bonus. Simple to use when abroad Reviewed on: 14th February 2026

Good customer service

The customer service at Chase has been excellent. The representatives are patient, knowledgeable, and genuinely helpful. They took the time to answer my questions and made sure I understood everything Reviewed on: 14th February 2026

Clarity of use

Clarity of use with all information available in a very sensible order and easy to understand format. Reviewed on: 14th February 2026

I like the fact that you can actually speak with som...

I like the fact that you can actually speak with somebody! They always ring you back Reviewed on: 14th February 2026

Whilst spending, you earn.

Whilst spending, you earn. Very good incentives. Reviewed on: 14th February 2026

I have only ever had one issue with this amazing ban...

I have only ever had one issue with this amazing bank and it was resolved efficiently and with a great deal of care! Reviewed on: 14th February 2026

Just an excellent account that saves you money

Just an excellent account that saves you money Reviewed on: 14th February 2026

Always available if help is needed

Always available if help is needed - which happened when we were travelling. It was reassuiring to speak to a person and not a chatbot. Reviewed on: 14th February 2026

Easy to use mobile banking app.

Easy to use mobile banking app. Easy to create new current accounts. Reviewed on: 14th February 2026

Great bank with fab features

It’s a fab bank with great offers on earning cashback for spending and the round up feature is great to save without realising Reviewed on: 14th February 2026

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